It has been slightly over a month since the last conclusion of the IHG Big Win. The current Reel Summer promotion that apply for stays between 02 June and 02 September, does not apply to residents outside of the US, Canada, Chile, Columbia and Mexico.
As mentioned in a previous post, my Big Win was for a maximum of 31,000 bonus points but I was going for 28,000/31,000 points from three eligible stays. Like many others, I had issues with the "Book with Us" challenge (2,000 points) which was incorrectly programmed at IHG's end which resulted in tracking issues. That being the final condition in triggering my Big Win (10,000 points), has caused the final 12,000 points posting process to be problematic.
I did what I think is the best way in raising issues these days - tweeting @IHGCare. I received a time response and the issue was forwarded to the right department by an e-Media Coordinator. After approximately 7 business days, the 2,000 points (from the "Book with Us" challenge) were posted as a recovery. As a result of this recovery, my Big Win was not triggered. I sent another chaser email and finally got a response today that the final 10,000 points have been posted as another recovery.
Whilst my offer was pretty lacklustre compared to seasoned travellers that stayed a lot more in IHG properties, it was a pretty decent earning opportunity for those of us in Singapore - we miss out a lot on promotions (especially through credit cards).
Spending approximately S$680 (through my three qualifying stays for this promotion) has earned me a total of 34,961 points - 6,961 (Base + Platinum 50% bonus) points and 28,000 bonus points from the Big Win - resulting in roughly 51 points per S$1 spend which I think is fairly decent! This is almost sufficient for two nights at a Holiday Inn Express property here (20,000 points each night).
Hopefully another similar promotion comes along soon for the rest of us in Asia!