I had to go to Kuala Lumpur to attend a friend's wedding in January and I chose the PARKROYAL Kuala Lumpur for two nights worth of accommodation. After touching down at 9am, I booked for a prepaid taxi at the ALM Cabs counter located in the Kuala Lumpur International Airport (KLIA) arrival hall. It costed me 75 Malaysian Ringgit to get to the hotel and I was there in just under 45 minutes.
I have chosen the Orchid Club King room for this trip. Upon reaching the hotel at approximately 10am, I proceeded directly to the check-in counter who then guided me towards the Orchid Club located on level six for check-in. Firstly, this is one of the few properties where Club guests check-in separately (and therefore do not need to queue). Secondly, I was not expecting my room to be ready and I just wanted to leave my bags at the hotel before heading out. To my surprise however, they had the room ready and the staff were more than happy to extend the club benefits for an early check-in. My Platinum status with GHA did not get me much this trip - possibly only a late check-out of 2pm.
My room was located on the fifth floor (one level under the Orchid Club). It is worth noting that all club rooms are located in a separate wing/building from the other rooms. There is also a dedicated lift that services levels one to six for the Orchid Club rooms. The room was spacious and it had a separate working desk/seating area. There wasn't a pillow menu for the room and the pillows were too soft for my liking. There was also no coffee machine and only basic teabags/instant coffee/bottled water were provided.
The bathroom was clean and spacious (although the bathtub was slightly smaller than what I am used to). It has a separate rain shower (which came with a seating area inside) and bath area. The toiletries were from the St. Gregory Spa and weren't too fancy. There was practically no view from any Orchid Club Rooms since the highest floor is only five levels up (but the Suites are located in the main building).
Buffet breakfast was served from 630am to 1030am in Chatz Brasserie, located on the Lower Ground level. There was a wide selection of continental breakfast items as well as Asian flavours (which tasted really good). Personally, I think the best part of the hotel is possibly the location. It is located just across Sungei Wang and next to Lot 10 which meant that you can get pretty decent food at really good prices (approximately 10 Malaysian Ringgit). Also, you could essentially walk to the Pavilion and the Suria KLCC building in about five to fifteen minutes respectively.
Overall, a pretty good property but I probably will not pay for the Orchid Club rooms again since they were not as impressive as I thought they would be. I would rather spend the same amount of money in Grand Hyatt or the Mandarin Oriental the next time.