Air New Zealand's 777-300ER fleet is getting a full cabin overhaul, with reverse herringbone Business Premier suites and refreshed Economy seating from March 2027.

Air New Zealand is set to open The Lookout Lounge at Auckland International Airport on 12 December 2025. Located on Level 2, this new space offers relief during peak travel hours with a chef station, barista-made coffee, and 200 additional seats. This opening precedes a major redevelopment of the flagship Koru Lounges scheduled to begin in 2026.

After being crowned as the World's Best Airline (knocking Singapore Airlines to #2) at the Airline Excellence Awards, Air New Zealand has announced a brand new initiative that will switch current compostable coffee cups used on-board to edible coffee cups which are vanilla-flavoured and leak-proof.

Air New Zealand is set to unveil a brand new regional lounge in Auckland this weekend which caters for up to 265 customers (three times the seating when compared to the previous regional lounge space).

Air New Zealand is rolling out Wi-Fi connectivity across its international network and the service is now available on four of its Boeing 777-300 aircraft and five of its Boeing 777-200 aircraft - these aircraft predominantly operate the airline’s trans-Tasman, US and London routes. In celebration of summer and the upcoming Christmas season, the airline will be offering complimentary Wi-Fi from 01 December 2019 to 28 February 2019.

Air New Zealand will begin operating non-stop flights between Auckland (AKL) and Taipei (TPE) from November 2018 on their Boeing 787-900 Dreamliner planes. The flag carrier of New Zealand will fly up to five times a week between AKL and TPE under flight number NZ77 and NZ78.

In partnership with the Tourism & Events Queensland, Air New Zealand has launched a website where a specially-designed software will monitor a range of visual cues that range from eye, mouth and other facial movements and expressions to create a personalised recommendation to Queensland, Australia.

A third daily flight between Singapore and Auckland will be launched from 28 October 2018 to boost capacity on this route by up to 40% - this will add more than 165,000 seats between these two cities per year. The additional service alongside a revision of current schedules will shorten the connection times as well as connectivity through the Singapore hub.