I knew I had to share this piece of news the moment I saw it - not because American Express is ranked number 1 again in the 2016 Singapore Credit Card Satisfaction Study but because it has been quantified and how often do you actually see a press release with a graph?! According to the study, the overall satisfaction index ranking is based on a 1,000-point scale and American Express has come up on top with 738 points, beating the study average by 41 points.