I have written about the DISCOVERY Loyalty Program by the Global Hotel Alliance (GHA) on multiple occasions. Personally, I have completed at least 30 stays at the Pan Pacific Singapore and the Pan Pacific Orchard in the last two years. Within Singapore, the DISCOVERY program is one of my personal favourites as it offers everything important for a perfect staycation - especially when you reach top-tier with the program after 30 eligible nights!
Locally, there are two DISCOVERY brands (which amount to five distinct properties) in Singapore:
- Pan Pacific Singapore
- Pan Pacific Orchard
- PARKROYAL on Beach Road
- PARKROYAL on Pickering
- PARKROYAL on Kitchener Road
1. Enjoy Longer Staycations - Check-in at 9AM, Check-out at 6PM
It is worth noting that as a Black member in the DISCOVERY program, you will get early check-in and late check-out privileges at 9AM and 6PM respectively (where available). Since most staycations happen on a Saturday, this means that you can check-in at 9AM on Saturday morning and check-out at 6PM on the following day (Sunday). Since most properties allow you to check-in only at 2PM and require you to check-out at 12PM the following day, having the Black member status with DISCOVERY would extend your weekend staycation from 22 hours to 33 hours (50% more time!).
2. Double Room Upgrades
While I do not think it is official, I have always been given club or lounge access whenever I get upgraded into a club room. As part of my DISCOVERY benefits as a Black member, I am given a two-category upgrade where available - if that room is available to purchase during check-in, it should be given to you. For example, when I booked the regular Pacific Room at the Pan Pacific Singapore for Christmas Eve, I was upgraded into the massive Pacific Harbour Studio (with a tub to fit four adults!) since it was available when I was checking-in. I have never had to ask for an upgrade even once during all my stays at GHA properties.
3. Unique (and Valuable) Local Experiences
One of the best things to redeem for in Singapore (if you ever lay your hands on a Black Local Experience) is the 3 Day Club Access at the Pan Pacific Singapore - this Local Experience probably gives you the most value in Singapore too - since I estimate this to be worth approximately S$600. The Pacific Club at the Pan Pacific Singapore is one of the best club lounges in Singapore and it serves complimentary Champagne breakfast, afternoon tea and evening cocktails that change your mind about hotels (in a great way). Other notable experiences include a helicopter ride in Hong Kong and if you are a foodie, a weekend brunch experience Keyaki for two.