Hotel Review: Crowne Plaza Changi Airport (Business Room)
The Crowne Plaza Changi Airport added 243 new Business Rooms in a 10-storey extension in a new wing earlier this year. The newly-opened Jewel Wing is home to the brand new Business Rooms which are all put together using Prefabricated Prefinished Volumetric Construction (PPVC) techniques (the very first private-sector commercial project in Singapore) and has been designed by the award-winning Singapore-based architectural firm, WOHA.
Click HERE to find out more about the Crowne Plaza Changi Airport!
The first thing you should know about the new Business Rooms at the Crowne Plaza Changi Airport is probably about the bed configurations. Unlike most hotels where you have the option to select between King and Twin Beds interchangeably without having to pay a premium, you will notice that the Twin Business Rooms are priced higher than the King Business Rooms. However, before you go bonkers on the price difference, the main rationale for this price difference stems from the difference in room size - 28sqm in the King and 38sqm in the Twin. Since we are on rate matters, it is also worth noting that the new King Business Rooms are generally priced the same as the Deluxe Room in the older (but still really nice!) wing - you may choose to read my review of the Club Room here which is similar (just ignore the executive lounge bits).
I am also certain that most of us already know that the Crowne Plaza Changi Airport has won multiple awards for being the Best Airport Hotel in the World - if you are looking for an affordable transit hotel within the Changi Airport, I would definitely recommend checking the Aerotel Singapore out too. With that being said, nothing compares to a real hotel with a proper room, bathroom and even an executive lounge to knock back a couple of drinks. I stayed in one of the newer King Business Rooms (28sqm) at the Crowne Plaza Changi Airport one weekend and was pleasantly impressed by the use of space. Let's face it - 28sqm does not sound like a lot of space but when you walk into your room and see how everything is there for a perfect stay, it's difficult not to be impressed. The use of space is just ingenious and having no real walls (although you can still close a bathroom sliding door) really help to create a greater sense of space as well.
In case you did not notice from the previous photos, there is also a sizeable work desk in the Business Room (honestly, you will hear this a few times in this article but what an amazing use of space!). You will also find a handy phone with 4G connection on the table which you can take out of the room (just remember to bring it back!) - this is especially useful for visitors to Singapore who intend to visit the city without wanting to get a Sim Card.
During my stay in the Business Room, I also received a fruit bowl - I am actually one of those people that actually eat them. Speaking of fruit bowls and platters, the one I received from my previous stay in a Club Suite was ridiculously huge!
Consistent to the Crowne Plaza brand standards, the Crowne Plaza Changi Airport offers the Sleep Advantage programme here as well which I personally feel is even more so important here at the airport where sleep is top-priority for weary travellers. The programme includes Quiet Zones within the hotel where engineering and housekeeping at kept to a minimum (unless requested by guest) after a certain hour. If you have been to a number of Crowne Plaza hotels recently, you will also notice the Room Mist spray by Elemis which actually becomes familiar scent over time (also a way to tell you that you have been spending too much time in hotels). There is also an alarm clock next to your bed (in case you need to get up for a business meeting, a flight or simply just for breakfast).
If you are an international traveller that is just on a long layover, you will definitely appreciate the USB Charging Points located in the room. The universal power socket also allows you to charge your devices without having to worry about having the right plug type (something I really struggled with in Tokyo recently) - in any case, in the rare occasion that you require something, just pick up the phone and ask for it!
The bathroom of the new Business Room has got to be my favourite part of the room - not only does it not have that rather ugly floral mural (check it out here), it is actually also really modern - it reminds me a little of Oasia Hotel Downtown, Singapore. Seriously, the use of space here in the new rooms is amazing - not only do you get a full-size standalone tub in the bathroom, you also get a separate rain shower by the side - I mean I have been to larger rooms in other hotels with an unimpressive Shub (Shower + Tub). Since the tub overlooks Jewel which is currently in construction, it is not the most pretty sight at the moment - I can't wait for the project to finish though!
If you look beyond the constructions, some of the Business Rooms at the Crowne Plaza Changi Airport actually provide quite a good opportunity for plane-spotting. If you are a real enthusiast however, be sure to check out one of those rooms that they have at the hotel with a direct view of the runway!
I love the different shades of green on the bathroom wall - very atypical of a traditional airport hotel. Honestly, if you have been to other airport hotels around the world, you will not associate the Crowne Plaza Changi Airport with them. Most of the airport hotels abroad are quite terrible - they are places that you do not want to stay in but have to stay in (because of a missed connection or a cancelled flight). The Crowne Plaza Changi Airport on the other hand is so nice that it is easily one of my recommended hotels for a staycation in Singapore (even for locals wanting to escape the city life). Also, Chinese New Year is coming right up (in about a month or so!) so if you want to escape your pesky family members, the Crowne Plaza Changi Airport is a great choice - you can even tell them you are going overseas but just make sure they do not send you to the immigration clearance gates!
Unlike in the Club Rooms and Suites in the Crowne Plaza Changi Airport, the bath amenities in the Business Rooms here are provided by Orla Kiely instead of The White Company. For some reason the scent of these products remind me a little of the Geranium Leaf scent by Aesop so it's not bad after all. I am not particularly familiar with Orla Kiely but a simple Google search reveals that she is an Irish fashion designer based in London.
The bathroom and bedroom can be partitioned off by a sliding door with a smart glass - toggle between transparent and translucent with the flick of a button. You can't actually look into the bathroom when you turn the smart glass to transclucent so if you are thinking about sharing this room with a friend, fret not!
Basic coffee and tea-making facilities are also provided in the room (no Nespresso machine unfortunately!) but if you are craving for a better cup of coffee, there are a number of cafes (both Western and Asian) in the Changi Airport that provide a better caffeine fix. Bottled water is also provided by the hotel and they are replenished in the evening during turndown service. There is also a small minibar located under the water kettle where travellers are select from a number of slightly-overpriced beverages (but hey no one is forcing you!). Otherwise, there is a Fairprice supermarket which is located in the basement of Terminal 3 where you can get better and more well, fairly-priced beverages and snacks from (they even sell luggage for the pack rat!).
While the Business Rooms at the Crowne Plaza Changi Airport do not generally come with club access, it is possible to purchase access separately (conversely, you can also book a Club Room or a Club Suite!). If you intend to spend a good amount of time in the hotel, the Club Lounge actually serves up pretty decent food and drinks from 5:30PM to 7:30PM each night. Grab a seat along the window to people watch and enjoy a view of the swimming pool as the sun sets in Singapore. On the evening that I visited, there was a decent selection of hot and cold food on the buffet. If you are still feeling hungry after cocktail hour, Changi Airport is home to a large number of restaurants so seriously, channel some motivation and find food elsewhere!
Since I checked out the Club Lounge the last night, I decided to have a full buffet breakfast at Azur instead. While the all-day dining restaurant does not seem to enjoy any natural lighting at all (something that I personally do not like), the food there is actually consistently decent - I have been at the Crowne Plaza Changi Airport at least five times and food was always been delicious! I also liked the international and Asian spread which I guess is pretty important in an airport hotel.
I really like the new Business Rooms at the Crowne Plaza Changi Airport - the view is not great right now because of the on-going construction works for the new Jewel project but I cannot wait to see the completed product! While the rooms in the new Jewel Wing are not as big as the ones in the main wing, they are a lot more modern and they are truly not at all representative of traditional airport hotel rooms (which is a great thing!).
This was a hosted media stay, though all views expressed are my own.
Crowne Plaza Changi Airport
75 Airport Blvd, Singapore 819664
Website | Email
Used one of my Nightly Upgrade Awards (NUAs) at the W Osaka to secure a beautiful Marvelous Suite. The hotel is located on Midosuki Boulevard and within walking distance to Shinsaibashi and Dotonbori.