Hotel Review: Hyatt Regency Tokyo (Park View Deluxe with Club Access)
The Hyatt Regency Tokyo has long been a familiar fixture in the Nishi-Shinjuku skyline, but for a while, its interiors felt like a time capsule of 1980s grandeur that had lost its lustre. Fast forward to 2025, and the property has finally emerged from a massive, phased renovation - the most significant transformation in its 45-year history. While the iconic Swarovski crystal chandeliers still grace the eight-storey atrium, the guest experience has been completely reimagined to meet the expectations of the modern traveller. Located a stone’s throw from the Tokyo Metropolitan Government Building and nestled right beside the greenery of Shinjuku Chuo Park, the renovated Hyatt Regency Tokyo successfully bridges its historic legacy with a sleek, contemporary Japanese aesthetic.
Hotel Lobby
Hyatt Regency Tokyo
On this particular trip, I was actually based at the Hilton Tokyo just across the road for work, but I couldn't pass up the opportunity to experience the Hyatt Regency Tokyo's fresh look for myself. I made my way over on a late afternoon after work, arriving at the familiar brick facade around 5:00 PM. Knowing the golden hour was fast approaching and being eager to capture the room in its best light, I decided to forego the usual Regency Club check-in and proceeded to check-in at the main lobby. The check-in process at the front desk was notably efficient; the staff quickly acknowledged my status, confirmed my upgrade to a Park View Deluxe Room, and handed over the keycards to my room swiftly.
Entrance
Park View Deluxe with Club Access - Hyatt Regency Tokyo
The transformation of the guestrooms is nothing short of remarkable, especially when contrasted with the heavy, dated aesthetics of the previous decade. If you recall my previous stay, the rooms were defined by dark wood panelling and a cluttered layout that felt somewhat claustrophobic by modern standards. In the newly-minted Park View Deluxe Room, that old-world weight has been replaced by a bright design language that feels inherently Japanese yet thoroughly contemporary. The heavy, dark cabinetry that once lined the entryway has been swapped for a sleek, open-concept wardrobe system featuring light timber and matte black accents, which immediately makes the space feel more expansive and airy.
Bedroom
Park View Deluxe with Club Access - Hyatt Regency Tokyo
The main living area now features a much more intuitive flow, anchored by a plush king bed set against a textured fabric headboard and a rustic timber beam that adds a touch of organic warmth. The most striking change, however, is the integration of the window view; while the old rooms felt somewhat closed off, the new design uses light-coloured wood frames and minimalist furniture—like the slim-profile lounge chairs by the window—to draw your eye toward the impressive Tokyo Metropolitan Government Building and the park beyond. Gone are the chunky desks and mismatched armchairs, replaced by a streamlined circular work table and clever lighting solutions that make the room feel like a high-end Tokyo apartment rather than a legacy business hotel.
Bathroom
Park View Deluxe with Club Access - Hyatt Regency Tokyo
One of the most practical upgrades in the new room layout is the separation of the water closet from the main bathing area. In the previous iteration of the Hyatt Regency Tokyo, bathrooms were standard, all-in-one affairs that felt cramped and utilitarian. Now, the toilet is tucked away in its own dedicated space near the entrance, featuring a sleek, modern washlet and its own minimalist vanity for added convenience. This split bathroom concept is truly ingenious for a city hotel as it allows one person to use the facilities in complete privacy without obstructing the main bathroom.
View from Bedroom
Park View Deluxe with Club Access - Hyatt Regency Tokyo
One of the greatest perks of the Hyatt Regency Tokyo’s Nishi-Shinjuku location is its proximity to Shinjuku Chuo Park, located just across the street. The park offers a convenient jogging track that weaves through the greenery, perfect for a light morning shakeout or a casual stroll to clear your head. However, if you are looking to clock a serious 5K or more, I highly recommend making the short trip to Yoyogi Park. It is a remarkably easy run from the hotel (about 3km away) and the route takes you through some of the quieter backstreets of Shinjuku. Arriving at Yoyogi in the early morning is truly therapeutic; the air is significantly cooler, and the park’s wider, paved loops (ranging from 1.5km to 2km per lap) provide a much more consistent flow for more serious runners.
Bedroom
Park View Deluxe with Club Access - Hyatt Regency Tokyo
The renovation has breathed new life into the guestrooms, and the Park View Deluxe Room is a masterclass in maximising footprint through intelligent design. Moving away from the heavy, closed-off cabinetry of the past, the room now features a beautiful aesthetic that feels both organic and high-end. The standout feature is the open wardrobe system, which uses slim matte-black metal frames and light oak timber to create a sense of transparency. By removing the traditional bulky closet doors, the entryway feels significantly wider and less restrictive, allowing the eye to travel straight through to the living area.
King-size Bed
Park View Deluxe with Club Access - Hyatt Regency Tokyo
The quality of sleep remains a high point at the Hyatt Regency Tokyo, and I was pleased to find that the renovation has preserved the hotel's reputation for comfort. The king bed in the Park View Deluxe Room is notably firm (as is often the preference in Japan) but it provides excellent support and is dressed in crisp, high-thread-count linens that feel substantial against the skin. Despite the building’s age, the technical infrastructure has clearly been modernised; the air-conditioning system is remarkably responsive and, more importantly, accurate. Unlike many legacy properties where the thermostat serves as a mere suggestion, the unit here cooled the room to a true temperature exactly as set, maintaining a consistent chill even during a humid Tokyo evening.
Globalist Amenity
Park View Deluxe with Club Access - Hyatt Regency Tokyo
While the Hyatt Regency Tokyo is often touted for its generous Globalist treatment, my experience this time around was a relatively understated affair. I did not receive any elaborate welcome amenity like a fruit platter or a bottle of wine, but there was a thoughtful gesture waiting on the bed: a small Kuromoji aroma pillow mist. As noted in the accompanying card, this exclusive hotel gift is a special token for Globalist members, crafted with a soothing blend of Kuro-moji, Hinoki, and Lavender to promote a restorative night's sleep. It is a simple but high-quality touch that aligns perfectly with the hotel's renewed focus on wellness.
Work Desk
Park View Deluxe with Club Access - Hyatt Regency Tokyo
The redesign of the living area introduces a few unconventional elements, most notably the integration of a multi-purpose seating area beneath the wall-mounted television. This long, grey fabric daybed feels slightly awkward in its placement - it is too low and deep for traditional desk work, yet it serves as a useful overflow space if you happen to have friends over for a drink. Adjacent to this is a sleek, frosted-glass work table paired with a contemporary armchair. While the table is a far cry from the expansive executive desks of the past, it is perfectly adequate for a laptop session, though the proximity to the daybed means the overall ergonomic flow feels a bit compromised.
Universal Adapter
Park View Deluxe with Club Access - Hyatt Regency Tokyo
The functional upgrades in the room extend to the smallest, yet most impactful, details of the stay. Having stayed at various hotels across Japan (including the flagship Park Hyatt properties in both Tokyo and Kyoto, as well as numerous Conrad and Hilton properties), this is remarkably the first time I have encountered a universal adapter as part of the standard power outlet panel. While most modern hotels in Tokyo have transitioned to offering USB-A and USB-C ports, the inclusion of a multi-standard socket that accommodates international plugs without the need for a separate physical adapter is a genuine rarity. It is a thoughtful touch that highlights the hotel's commitment to international travellers and its shift toward a truly modern guest experience.
Nespresso Coffee Machine
Park View Deluxe with Club Access - Hyatt Regency Tokyo
The in-room beverage programme has also been significantly modernised, moving away from the basic instant coffee of the past to a more premium experience. Each renovated room now features a Nespresso coffee machine as standard, accompanied by a selection of capsules neatly organised in a custom leather-lined drawer.
Coffee Capsules and Teabags
Park View Deluxe with Club Access - Hyatt Regency Tokyo
For tea lovers, the hotel provides a sleek matte-black electric kettle alongside a thoughtfully curated selection of Twinings teas and Japanese green tea. I particularly appreciated the presentation; rather than cluttering the limited counter space, these amenities are housed within a pull-out wooden shelf system that keeps everything accessible yet tucked away. The inclusion of complimentary mineral water in glass bottles further reflects the property's shift towards more sustainable, high-end touches that align with modern luxury standards.
Bathroom with Bathtub
Park View Deluxe with Club Access - Hyatt Regency Tokyo
The bathroom has also undergone a complete aesthetic overhaul, moving away from the dated, beige plastic inserts of the past in favour of a more sophisticated, stone-tiled look. The main bathing area is a wet-room concept, featuring a powerful rain shower alongside a deep soaking tub. While the bathtub itself is notably smaller than what you might find in a typical Western chain hotel, it is perfectly Japanese-sized which is designed for a deep, upright soak.
Bath Amenities
Park View Deluxe with Club Access - Hyatt Regency Tokyo
This compact footprint allows for a much more spacious vanity area, which is finished in a sleek black marble and stocked with the standard Pharmacopia amenities. It is a functional and beautifully executed space that prioritises the ritual of the Japanese bath, further grounding the room in its local context.
Evening Cocktails and Canapes
Regency Club - Hyatt Regency Tokyo
The transformation of the Regency Club is perhaps the most impressive feat of the entire renovation. If you remember the old lounge from my 2018 stay, it was functional but certainly lacked a wow factor, feeling more like an extension of the hotel’s business-heavy roots. That has been completely swept away in favour of a stunning space that feels like a sophisticated rooftop bar in its own right. The new design is anchored by a dramatic, long timber communal table and contemporary lighting fixtures that cast a warm, inviting glow over the room. Floor-to-ceiling windows now offer an uninterrupted, panoramic view of the Shinjuku skyline and the park below, which is particularly breathtaking as the city lights begin to twinkle during the evening service.
Evening Cocktails and Canapes
Regency Club - Hyatt Regency Tokyo
The lounge now feels significantly more exclusive and thoughtfully zoned, with a mix of plush sofa seating for groups and more private nooks for those looking to catch up on work. The design aesthetic continues here with striking green marble feature walls and subtle Japanese textures that elevate the atmosphere. During the evening cocktail hour, the space feels vibrant and alive; the food presentation has been stepped up with a more curated selection of hot and cold canapés, alongside a self-service bar that feels much more premium than before. For Globalist members, this is no longer just a place to grab a quick coffee but a destination where you’ll actually want to spend an hour or two soaking in the view.
Drink Selection
Regency Club - Hyatt Regency Tokyo
The evening cocktail service at the Hyatt Regency Tokyo’s Regency Club runs from 5:00 PM to 7:00 PM, offering a curated spread that is remarkably high-quality for a mid-tier Hyatt property. The buffet features a selection of hot and cold canapés, fresh salads, and desserts, alongside a well-stocked self-service bar. A notable highlight is the inclusion of chilled sparkling wine and a respectable range of spirits, which guests can enjoy while taking in the sunset over Shinjuku Chuo Park. What truly sets this experience apart, however, is the atmosphere. Having just come from the Hilton Tokyo, which is perpetually packed with Diamond members (likely a result of how easily that status can be acquired via premium credit cards in the US), the Regency Club felt like a sanctuary of relative calm. Since World of Hyatt Globalist status remains significantly tougher to earn and cannot be obtained simply by holding a credit card, the lounge never felt overrun, ensuring a far more exclusive and peaceful evening for top-tier members.
Quiet Seating Area
Regency Club - Hyatt Regency Tokyo
I found myself drawn towards the back of the lounge, which coincidentally turned out to be the quietest and most serene area of the entire space. Tucked away from the main buffet and the communal table, this section is lined with warm, backlit bookshelves and offers a more intimate setting for decompression. I spent about an hour here simply unwinding from the workday, taking in the framed views of the Shinjuku skyscrapers through the corner windows.
Food Selection
Regency Club - Hyatt Regency Tokyo
What impressed me most about the evening service was the quality of the food; unlike many club lounges that rely heavily on carbohydrates to fill guests up, the spread here featured a sophisticated array of well-executed canapés. From delicate seafood appetisers to high-quality proteins, the offerings were substantial and varied enough to serve as a light dinner, allowing for a truly restorative evening before retreating to the comfort of my room.
Breakfast
Regency Club - Hyatt Regency Tokyo
Breakfast at the Hyatt Regency Tokyo is now primarily served within the newly minted Regency Club for Globalist members and those with club access, with the service running from 7:00 AM to 10:30 AM daily. It is worth noting that while a full buffet breakfast is offered at Crossroads Kitchen, the hotel’s all-day dining restaurant, this is notably not included as a standard benefit for Globalists - a policy that marks a shift from my previous stays. Prior to the 2018 renovation, the property was exceptionally generous with its breakfast offerings, allowing elite members to choose between the extensive buffet at the all-day dining restaurant or even a traditional set breakfast at the Japanese restaurant, which was a truly incredible way to start a day in Tokyo.
Breakfast
Regency Club - Hyatt Regency Tokyo
However, given the total transformation of the Regency Club, having breakfast in the lounge is by no means a lesser experience. The space is bright, airy, and far more peaceful than the often-frenetic main restaurant. The spread is high-quality, featuring a mix of Western and Japanese options, including hot dishes, fresh pastries, and high-quality fruit, all served against the backdrop of the Shinjuku skyline. While I do miss the sheer variety of the restaurant buffet, the elevated atmosphere of the new lounge makes it a very compelling alternative for a more relaxed morning.
Bedroom
Park View Deluxe with Club Access - Hyatt Regency Tokyo
The Hyatt Regency Tokyo has successfully shed its dated 1980s skin to become one of the most compelling options in Nishi-Shinjuku. Now a Category 4 property within the World of Hyatt programme, it offers incredible value for points redemptions, especially given the high cash rates typical of Tokyo. For those looking to burn Hyatt points, a standard room can be had for 12,000 points during off-peak periods and up to 18,000 points during peak dates (but do note this is slated to change in May 2026). If you are deciding between the Hilton Tokyo and the Hyatt Regency Tokyo with similar price points, the Hyatt is now the clear winner - provided you hold Globalist status. While the Hilton remains a solid choice, its lounge is often overwhelmed by the sheer volume of Diamond members. In contrast, the Hyatt Regency Tokyo offers a much more exclusive sanctuary with a superior lounge experience and a thoughtfully renovated room product that feels truly contemporary.
Hyatt Regency Tokyo
2-7-2 Nishi-Shinjuku, Shinjuku-ku, Tokyo, 160-0023, Japan
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The Hyatt Regency Tokyo has finally emerged from its most extensive renovation in 45 years. With sleek modern rooms and a completely reimagined Regency Club, this Shinjuku stalwart is once again a top contender for Globalists.