Hyatt BRG Now Requires Booking Confirmation First

in

I read this morning that there have been some unannounced changes to the Hyatt Best Rate Guarantee (BRG) policy. As mentioned last month, I have had some success getting Hyatt to match (and beat!) an OTA rate for the Grand Hyatt Melbourne without having an existing reservation beforehand. There has been a lot of online chatter right now on whether the change has taken effect but it does seem that the Terms & Conditions have been changed to reflect this. 

If you find a publicly available and immediately bookable room-only rate on the Internet for a Hyatt hotel ("Competing Rate") that is lower than the room rate available for the same reservation on http://www.hyatt.com (i.e., same hotel, same type of room, same number of guests, same dates of stay and same length of stay), then within 24 hours of booking the reservation on http://www.hyatt.com, please submit your claim request online via our online claim form.

Photo Credit: Grand Hyatt Singapore

Photo Credit: Grand Hyatt Singapore

Hyatt was the only major hotel chain left that processed BRGs without the requirement of an existing reservation and it is truly a shame to see it going down this road. 

Featured
Conrad Singapore to Exit American Express Love Dining Programme - No More 50% off Dining at Lobby Lounge, Golden Peony and Oscar's
Conrad Singapore to Exit American Express Love Dining Programme - No More 50% off Dining at Lobby Lounge, Golden Peony and Oscar's

From 31 July 2019, the Love Dining benefit across all participating restaurants within the Conrad Centennial Singapore will end.

30% F&B Discount in Greater China for Marriott Bonvoy Members (All Tiers) Extended Until 31 December 2019
30% F&B Discount in Greater China for Marriott Bonvoy Members (All Tiers) Extended Until 31 December 2019

Continue to save 30% off F&B spend across participating Marriott properties in Greater China until 31 December 2019.

Quandoo Offering S$9 Cashback per Reservation on ShopBack - Today (18 June 2019) Only!
Quandoo Offering S$9 Cashback per Reservation on ShopBack - Today (18 June 2019) Only!

Get S$9 cashback on all eligible Quandoo reservations made today - you can dine on a later date! Get 1,000 bonus loyalty points (worth S$15) with the unique promo code inside!

Celebrate Chope’s 8th Birthday by Spinning and Winning - Flight Tickets, Staycations, Vouchers and Extra Chope-Dollars!
Celebrate Chope’s 8th Birthday by Spinning and Winning - Flight Tickets, Staycations, Vouchers and Extra Chope-Dollars!

Chope is celebrating her 8th birthday by giving everyone a chance to ‘Chope a Seat and Take The Cake’. With prizes ranging from complimentary hotel stays to flight tickets, this is really the time for you to jump right in and try your luck (there is no cost involved anyway). All you have to do is to sign-up for an account (do note that this is different from your usual Chope account) and spin the lazy susan on the table!

Up to S$43 Additional Cashback with OCBC Visa Cards on ShopBack Go - FoodQuest (12 June 2019 to 9 July 2019)
Up to S$43 Additional Cashback with OCBC Visa Cards on ShopBack Go - FoodQuest (12 June 2019 to 9 July 2019)

Earn up to S$43 bonus cashback with ShopBack GO when you use your OCBC Visa Card - this is on top of the 10% (average) cashback and miles that you will get!

Spend S$60, Get S$3 Back at Dairy Farm Group, up to 15 Times with American Express Cards
Spend S$60, Get S$3 Back at Dairy Farm Group, up to 15 Times with American Express Cards

Today, American Express has launched a year-long offer to give cardmembers who shop at any participating Dairy Farm Group brands a S$3 credit, up to 15 times.

Get S$10 Back at New Thailand Merchants with American Express in June 2019 - Register Now!
Get S$10 Back at New Thailand Merchants with American Express in June 2019 - Register Now!

If you are heading to Thailand this month, make sure you save the latest New Thailand Merchants offer on American Express - simply spend at least THB 3,500 to get a S$10 statement credit at across participating locations in Thailand (mostly in Bangkok).

12 Miles per Dollar for Hotel Bookings made on Kaligo for Citibank Credit Cardholders - until 31 July 2019!
12 Miles per Dollar for Hotel Bookings made on Kaligo for Citibank Credit Cardholders - until 31 July 2019!

From now until 31 July 2019, receive 12 Citi Miles (or equivalent ThankYou Points) per S$1 when you make any eligible hotel booking via Kaligo - stays have to be completed by 31 December 2019.

12% Cashback on Expedia Hotels Booked via ShopBack - 28-29 May 2019 Only!
12% Cashback on Expedia Hotels Booked via ShopBack - 28-29 May 2019 Only!

From now until 11:59PM on 29 May 2019, enjoy a 12% upsized cashback on hotel bookings made on Expedia - all you have to do is to go through ShopBack and you can withdraw that amount directly into your bank account (no fees involved!) once it has been successfully posted.

IHG Global Sale offers at least 20% Savings - Book by 31 July 2019, Stay by 15 September 2019
IHG Global Sale offers at least 20% Savings - Book by 31 July 2019, Stay by 15 September 2019

IHG is currently running a global sale to give guests the opportunity to save at least 20% off the Best Flexible Rate across all participating hotels this season - your reservation has to be made before the end of 31 July 2019 for stays through 15 September 2019.