Are Hilton Honors Elite Members Getting Upgraded Prior to Arrival?
Even though I have lost my Hilton Honors Diamond status this year, I noticed that my upcoming stays in two Hilton properties - the Hilton Singapore and the Hilton Auckland - have both been pre-upgraded. Even though I was a Diamond member for the past two years, I have never been proactively-upgraded in the system prior to arrival (perhaps I have just been really unlucky?) so it is comforting to see that properties are now starting to do it. I am not sure whether this is a global initiative but having to ask for an upgrade as an elite member annoys me (especially as a Platinum Elite in the Marriott Rewards program).
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